AI and process automation: news, guides, and insights | SHM Studio

Practical AI adoption in business: agents, process automation, tool comparison, and the privacy and governance rules needed to use them compliantly.

Hark browser use agent: AI automation for getting tasks done

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AI browser use agents for Italian SME marketing automation — SHM Studio analysis on Hark and 2026 browser agents

Circles and OpenAI: +22% ARPU and -9% churn in telco

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AI marketing personalization with OpenAI: Circles case study on ARPU and churn — SHM Studio analysis

Alibaba's Qwen 3.8: AI as a time-saver

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Qwen 3.8 Alibaba AI model for marketing — SHM Studio analysis on its positioning as a time saver

OpenAI Presence: enterprise-ready AI agents

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AI agents in corporate production with OpenAI Presence — SHM Studio strategic analysis for Italian SMEs

ChatGPT Enterprise in the company: the Univé case

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Workforce transformation with ChatGPT Enterprise in the Univé case — SHM Studio analysis for Italian SMEs

Accessible AI: OpenAI's full-stack strategy

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Accessible AI Strategy OpenAI full-stack 2026: analysis for Italian SMEs — SHM Studio Milan

GPT-5.6: reduced pricing and new efficiency for AI workflows

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GPT-5.6 reduced pricing and enterprise AI workflows — SHM Studio analysis for Italian companies

AI retail agent 24/7: the Yamada Denki case study with GPT-Realtime

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24/7 multilingual in-store retail AI agent with GPT-Realtime — SHM Studio analysis of the Yamada Denki case

Lilian Weng is back at OpenAI: what it means for AI safety

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Lilian Weng returns to OpenAI: strategic implications for AI safety analyzed by SHM Studio Milan

Microsoft Copilot Super App: chat, coding, and agents in one platform

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Microsoft Copilot super app unifies chat, coding, and AI agents — SHM Studio analysis for Italian companies

Encore AI raises $30M for AI agents that learn from calls

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AI agents for sales automation analyze calls and CRM — SHM Studio Milan digital strategy

Personal AI agents: what changes for marketing in the next 5 years

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Personal AI agents and digital marketing for Italian SMEs — strategic analysis SHM Studio 2026

Google's Capex AI at $205 billion: what it means for the market

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Google AI capex chart $205 billion and implications for tech marketing — SHM Studio analysis

Claude Mythos and cryptographic vulnerabilities: what changes

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Anthropic's Claude Mythos discovers post-quantum cryptographic vulnerabilities — SHM Studio Milan analysis

Chinese open-weight AI models: what changes for companies

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Chinese open-weight AI models and impact on Italian martech — SHM Studio Milan analysis

Claude Opus 5 and ARC-AGI-3: what changes for enterprise AI

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Claude Opus 5 dominates the ARC-AGI-3 benchmark: analysis of enterprise AI implications by SHM Studio

Agent swarm AI: economic models for code, frontier for strategy

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AI swarm agent architecture with planner and worker models — SHM Studio analysis for Italian SMEs

Claude Opus 5: top-tier performance at half the price per token

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Claude Opus 5 Anthropic: top-tier AI performance and competitive pricing for marketing — SHM Studio analysis

Cognition acquires Poke: AI agent personality matters

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AI agent personalities as a competitive advantage: analysis of the Cognition-Poke acquisition — SHM Studio

Anthropic Opus 5: cheaper and less restrictive

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Anthropic Opus 5 AI model for marketing and digital automation — SHM Studio Milan analysis