- The history of a lawsuit that has spanned two years of the advertising market
- Who won and who lost in these years of stalemate
- Reading SHM Studio: what it really means for the Italian media mix
- The ongoing work: brand safety and platform governance
- Operational implications for media buying strategies in 2026
- Next moves: what to watch in the coming quarters
X has reached an agreement with the World Federation of Advertisers (WFA), closing a lawsuit initiated in 2024. The platform had accused the organization of orchestrating a systematic boycott of advertisers after the acquisition by Elon Musk. Therefore, the matter concludes without a definitive judicial verdict.
However, the impact on the advertising market remains concrete. Many international brands had reduced or suspended spending on X in the years following the takeover. As a result, the platform lost significant market share compared to competitors. Now, with the agreement, a phase of potential repositioning opens up for advertisers who had abandoned the channel.
In this scenario, we at SHM Studio We're carefully watching the platform's evolution. In fact, choosing to include X in your media mix today requires a precise strategic evaluation. It's not just about cost-per-click, but also brand safety, audience quality, and consistency with your company's positioning. In short, the X-WFA deal is a signal to monitor, not yet a sufficient reason to revise budget allocations.
The history of a lawsuit that has spanned two years of the advertising market
In 2024, X — the platform formerly known as Twitter — filed a lawsuit against the World Federation of Advertisers. The accusation was precise: the WFA allegedly coordinated a systematic and illegal boycott of advertisers on the platform. This boycott, according to X, was directly linked to the drop in advertising revenue recorded after Elon Musk's acquisition in 2022 for $44 billion.
However, the lawsuit did not end with a verdict. As reported by TechCrunch on July 29, 2026 , the two parties reached an out-of-court settlement. The terms were not made public. Therefore, the market is left to interpret an ambiguous signal: neither a clear victory for X, nor a declared defeat for WFA.
In particular, the affair has gone through a period of profound transformation for the digital advertising sector. Between 2022 and 2025, many leading brands — including major groups in the automotive, FMCG, and tech sectors — had significantly reduced their presence on X. Some did so for brand safety reasons, others due to internal or external pressures related to the platform's image.
Who won and who lost in these years of stalemate
The most immediate answer is that X's competitors have benefited from the vacuum left by fleeing advertisers. Meta — with Facebook and Instagram — has further consolidated its dominant position in social advertising. Similarly, LinkedIn has attracted B2B budgets that previously found an effective distribution channel for thought leadership content on Twitter.
Furthermore, TikTok has captured a growing share of investment, particularly in the consumer and retail segments. As a result, X found itself competing on multiple fronts simultaneously, with a reduced advertiser base and a reputation to rebuild. According to data eMarketer , X's market share in global digital advertising has significantly decreased in the 2023-2024 biennium.
On the other hand, the WFA and its associated companies have maintained a cautious stance. Despite this, the agreement reached suggests that both parties were interested in closing the matter without further legal and media exposure. For advertisers, this means the formal chapter is closing, but strategic questions remain open.
Reading SHM Studio: what it really means for the Italian media mix
From Milan, we at SHM Studio we are following this situation from an operational perspective. The question our clients are asking us is not 'Did X win or lose?', but 'Should we reinvest in X?'. It's a legitimate question, and the answer requires a layered analysis.
First level: the audience. X maintains an active user base, particularly in segments related to finance, technology, politics, and media. Therefore, for companies with a B2B positioning or for brands communicating on current affairs, the platform retains specific relevance. However, volumes are lower compared to the pre-acquisition peak.
Second level: brand safety. This remains the unresolved issue. Despite changes in moderation systems introduced in recent years, the perception of association risk has not disappeared. Therefore, for brands with a premium positioning or sensitive audiences, the issue must be addressed with specific verification tools, such as reports from Gartner on digital advertising .
Third level: cost. X today offers average CPM and CPC that are more competitive than Meta and LinkedIn. Therefore, for campaigns focused on reach within specific segments, it could represent an interesting tactical option, to be used alongside—not as a replacement for—established platforms.
The ongoing work: brand safety and platform governance
The X-WFA case has raised a broader issue, extending beyond the two parties involved. It concerns the right of advertisers to coordinate to avoid platforms perceived as risky for their brand. In particular, the line between legitimate coordination and anti-competitive boycott is thin and still poorly defined at the regulatory level.
Indeed, the case has sparked an international debate on who has the power to set brand safety standards in digital advertising. Organizations like the Global Alliance for Responsible Media (GARM) — which the WFA had founded and then dissolved in 2024 under legal pressure from X — had attempted to create shared frameworks. However, their dissolution has left a governance vacuum that the market has yet to fill.
For Italian marketing managers, this means operating in a context where the rules of the game are still being defined. Consequently, relying solely on industry guidelines is not enough: each company must develop its own internal brand safety policy, tailored to its sector and audience.
Operational implications for media buying strategies in 2026
The X-WFA agreement does not immediately change the rules of the game. However, it offers some operational insights worth considering in planning for the second half of 2026 and projections for 2027.
- Selective re-evaluation of X in the media mix: for specific segments — tech, finance, media — X can be included as a tactical channel, with limited budgets and continuous performance monitoring. Our activities Digital marketing include platform analysis to support these decisions.
- Structural diversification: dependence on a single social platform remains a risk. Therefore, a multi-channel approach — including LinkedIn campaigns , google ads campaigns and owned channels — is the foundation of a resilient strategy.
- Brand safety monitoring: regardless of the chosen platform, equipping yourself with tools to verify the publication context is now a necessity, not an option.
- Quality content as a lever: on platforms with a more fragmented audience, content quality becomes a deciding factor. The strategic copywriting and the production of relevant content remain the foundation of any effective paid strategy.
Next moves: what to watch in the coming quarters
In the coming months, there are at least three signals to monitor closely. First: the return or not of major brands on X, which would serve as an indicator of market confidence. Second: the possible creation of new international brand safety frameworks, following the dissolution of the GARM. Third: the evolution of engagement and reach metrics on X, which will determine the platform's competitiveness on a purely performance basis.
Furthermore, it's worth observing how Meta and LinkedIn will respond to a potential return of budgets to X. Competition for digital advertising budgets is intense. Therefore, it's likely that competing platforms will introduce new commercial levers or product improvements to retain advertisers acquired in recent years.
Finally, for Italian SMEs with limited budgets, the priority remains focusing on channels with a high measurable return. Our activities SEO , web development and artificial intelligence applied to marketing offer a more stable cost-benefit ratio compared to exposure on platforms undergoing repositioning. To delve deeper into these topics, you can consult our Blog or contact the SHM Studio team for a personalized evaluation.
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